Frequently Asked Questions

Everything you need to know about your beauty routine, simplified.

What makes Alleyoop products different?

We focus on 'multitasking' beauty. Our products are designed to save you space and time by combining multiple functions into one compact, travel-friendly tool without compromising on high-quality, vegan ingredients.

How long does shipping normally take?

Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We want you to love your glow. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange, provided the product is in its original packaging.

Are Alleyoop products cruelty-free?

Yes, we are 100% cruelty-free. We never test our products or ingredients on animals, and we ensure our suppliers adhere to the same ethical standards.

Can I change or cancel my order after it's placed?

We process orders quickly to get them to you fast! You can change or cancel your order within 1 hour of placement by contacting our support team via live chat or email.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working hard to bring Alleyoop to more countries soon, so stay tuned to our newsletter for updates.